- Location / Hotels
You can purchase Memberships in advance online or at Registration during the convention.
Please note all sales are final, as memberships are non-refundable nor returnable.
Children 12 and under get in for free with a paid accompanying adult (18+) and must be accompanied by an adult at all times. Limit two children per paid adult.
To print your barcode: Once purchased, you need to print your barcode to collect your badge/photo op/special event onsite. To print your barcode you may need to update your account dashboard.
1) Log into your account (if you aren't currently)
2) Click on the "Admin" button in the upper left corner of website.
3) On the "admin" page that appears, click on "Change my dashboard" link that is in on the right side of the page.
4) On the list that appears, scroll down to "memberships", "photo ops", or "special events", click the box putting a check mark in it, and then "save".
5) On your dashboard you will now see "My memberships", "photo ops", or "special events" with the item(s) you have purchased.
6) Click on the item you purchased to download and print the barcode.
During the purchase process: There is a known issue with authorize.net, the merchant provider who processes credit card payments. Should you attempt to process your credit card and it is declined due to an incorrect zip code or security code for instance, authorize.net will create a "hold" order on your account for the amount. There have also been rare instances of both a "hold" and a "valid" transaction being created by authorize.net. This known issue affects all accounts with authorize.net and not just Phoenix Comicon, nor does Phoenix Comicon have any ability to release these "holds". It may appears as if you have been charged twiced, when in fact one is a "hold" that is generally released within 24 hours, though exact times vary according to your banking institution. Prior to contacting us about a possible duplicate transaction, we do ask that you wait over 24 hours to determine if the "hold" is automatically released.
Full event memberships grant access to our convention for the entire weekend Thursday to Sunday.